Holidays for homeowners

Love Home Swap is the largest home swapping platform in the world, with more than 100,000 homes worldwide, members are able to list details of their home, browse and contact other members before arranging and book trips. As the lead designer on the project I was responsible for everything from simple page designs, key conversion and acquisition pages to core functionality.

In 2015 Love Home Swap secured a large round of investment. They transitioned their design and development in-house and rebranded.

Love Home Swap - Homepage

Homepage design Achieved 60% increase in conversion

Love Home Swap - Property listing
Love Home Swap - Property detail
Love Home Swap - Blog listing
Love Home Swap - How it works

How it works page design Achieved 56% increase in conversion

Love Home Swap - Search
Love Home Swap - Membership

Membership page design Achieved 52% increase in conversion

Love Home Swap - Blog article
Love Home Swap - Mobile homepage
Love Home Swap - Mobile join page
Love Home Swap - Mobile how it works page
Love Home Swap - Mobile choose membership page
Love Home Swap - Mobile simple search page
Love Home Swap - Mobile search page
Love Home Swap - Mobile enquire page
Love Home Swap - Mobile detail page
Love Home Swap - Mobile payment page

Navigation

Love Home Swap - Site navigation design

Iconography

Love Home Swap - Iconography design
Love Home Swap - Onboarding wireframes

Onboarding

The onboarding/property listing process was fairly lengthy, unengaging and resulted in a significant drop off rate. The new designs dramatically simplified the process, removing unnecessary steps and transforming ‘boring’ forms into engaging interfaces with clear labeling and feedback. As a result the changes were A/B tested and the drop off rate decreased significantly, conversions increased and the new process was rolled out.

Love Home Swap - Onboarding join page
Love Home Swap - Onboarding location page
Love Home Swap - Onboarding travel preferences page
Love Home Swap - Onboarding overview page
Love Home Swap - Onboarding photos page
Love Home Swap - Onboarding homes page
Love Home Swap - Messaging components and partials

Messaging

The messaging system lies the heart of Love Home Swap. As well as being the tool customers use to communicate with each other it also functions the tool they use to arrange and book trips. As there are multiple types of trips (Traditional swaps, rentals and points swaps) and options like availability calendars and rental agreements the aim was always to provide the simplest solution possible to even the most complex of tasks.

Love Home Swap
Love Home Swap
Love Home Swap

Brendan and I worked closely together for a couple of years whilst at Love Home Swap. In this time he really helped us move the brand forward - working at all levels in the design process, from a big style facelift through to iterative improvements to the site.

His clean design and great thought process set him apart. Most recommended.

Chris Watson CPO, CTO at Love Home Swap

Lets work together

I want to be a part of an agency or team that's ambitious, thinks differently, asks questions and does great work. I enjoy projects I can really sink my teeth into. I'm a good problem solver but most importantly I love what I do.

Hey Grandad, whats up?

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